Frequently Asked Questions
Everything you need to know to create your dream home.
What are your standard shipping times?
Most in-stock furniture items are delivered within 7 to 14 business days. Custom-made or oversized pieces may take 4 to 6 weeks depending on your location and the artisan's schedule.
Do you offer professional assembly services?
Yes, we offer White Glove Delivery which includes professional assembly, room placement, and removal of all packaging materials for a flat fee at checkout.
What is your return policy for furniture?
We offer a 30-day return window for most items in their original condition. Please note that a 15% restocking fee may apply, and custom-ordered pieces are final sale.
How can I track my delivery?
Once your order leaves our warehouse, you will receive a tracking link via email. For large furniture deliveries, our carrier will contact you 24-48 hours in advance to schedule a specific delivery window.
Do your products come with a warranty?
All Space Furniture products include a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for qualifying purchases.